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Artificial Intelligence and the Future of HR

8/18/2019

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The concept of artificial intelligence is no longer referred to as a distant reality. AI is here, and it is doing a great job in transforming how businesses function.
Specifically, it is shifting gradually into the field of human resources and changing now the HR team execute their duties like:
  • Recruiting
  • Training, and;
  • Managing staff
Companies are built by humans. Therefore, human resources can never be eliminated or ignored due to its vitality for hiring, retention, and the total health and efficiency of the company.
Similar to how texts transformed how businesses interact with one another plus their consumers, AI is stepping up to change how the human resource department functions.
​Most people think that artificial intelligence is here to replace staff in some sort of futuristic Utopia, well, it has the prospects, but that is surely not what is happening or going to happen anytime soon.

Uses Of Artificial Intelligence For Human Resources
Artificial intelligence has proven to have diverse use cases in different fields, and now we will be looking at its use case in human resources. AI can be used in:
  • Recruiting process
With the aid of artificial intelligence recruiters, those who are interested in the job can engage in a chat with the AI personality to submit their documents, resume, answer some basic questions and pass the preliminary test.
When every one of these functions is assigned to an artificial intelligence system, recruiters can easily save time in shortlist its candidates.
This implies that the company can easily draw applications from a very wide pool without the extra labor of determining which ten out of five hundred will be called for an interview.
  • Staff Retention
A very controversial usage of artificial intelligence down at the workplace is the possibility that it can be used in gathering and analyzing data and this data may or may not signify that staff might be leaving the company.
Even though it is invasive, artificial intelligence bots can be used to go through the search history of staff, messages, documents, etc. All these are done just to have an idea of the staff may want to quit.
  • Training
Data makes suggestions that the average business actively spends a minimum of one thousand dollars for each staff to learn the latest skills and digest more knowledge about the industry.
Artificial Intelligence will be capable of helping with this through the help of facilitation courses that will guide the staff through the new materials.
Also, the AI system will be able to create assessments tailored to the person in question.
  • Repetitive tasks
Some of the HR staff are responsible for performing basic and repetitive tasks such as the filling of forms or reacting to inquiries concerning the policies of the company.
While these tasks may seem vital, they can also be responsible for the consumption of valuable time. With AI, the tasks will be performed, and the HR department will focus on other tasks to save money.
To Sum It Up
AI is not here to replace our staff. Instead, it is here to take off some of the work's weight from our shoulders.
Advancements in AI will continually transform the way the HR department operates from recruiting to onboarding to managing company's policies and expectations. 
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